TERMS & CONDITIONS

Please ensure that you arrive at least 5 minutes early to your appointment, as we may not be able to accommodate if you are running late.

DEPOSITS

A deposit of $100 is required upon booking to secure your appointment, this deposit is non-refundable unless treatment is deemed medically unsuitable to proceed with or if your Artist, Antonia Green or Claudia Romanakis has advised against proceeding with a treatment after the consultation has been attended.

If you need to cancel or reschedule your appointment, we kindly request a minimum of 48 hours notice. Late cancellation within 48 hours of your scheduled appointment time will forfeit your deposit.

If you are late to your appointment and your artist can no longer fit your treatment in the allocated time slot scheduled, you will be rescheduled to another date and the deposit will be forfeit.

REFUND POLICY

Once performed, your treatment is non-refundable.

PRICING

Our Colour Boost treatment prices are reserved only for existing clients of Face Co, these treatments do not include a touch up session.

Pricing is non-negotiable.

The cost of a Touch Up or Additional adjustment is 120.

HYGIENE & SAFETY

Our promise and guarantee to you is that your treatment is conducted under the most stringent hygienic practices. All sharps equipment is disposable and disposed of. Your safety will not be compromised.

RISKS ASOSCIATED WITH COSMETIC TATTOOING

You are required to peruse the above “pre treatment considerations” before attending your appointment, this is to ensure suitability and to avoid disappointment or inconvenience.

It is a requirement for you to fill in our Confidential Client History form & Waiver which will be sent to you 48 hours prior to your appointment, we request that you please fill in this form prior to attending to your appointment.

Skin altering procedures such as plastic surgery, cosmeceutical treatments, and/or injections may alter and degrade the skin and affect how the cosmetic tattoo holds in the skin

Medical conditions and/or certain medications may prevent the pigment from retaining or cause it to fade quickly or change in colour

How your body heals or retains the tattooed pigment is out of the control of the artist. This is 100% of your body’s job. Even when following the aftercare correctly there is a chance that pigment may not hold in the skin or last as long as expected. This is not the fault of the Artist.

Achievable results may vary at each application long term. This is due to the changes in your skin and lifestyle factors and is not the fault of the Artist.

If you have had tattooing prior to Face Co, you will need to attend for a consultation or send clear pictures of the area prior to scheduling an appointment. With existing tattooing, there are no guarantees to the retention of pigment. There may be underlying scar tissue or pigment congestion from other Artists work in which will affect the healed outcome of our work.

By going ahead with confirming a booking, you agree to all of the above.

PRIVACY POLICY

Face Co is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers, medical history/medications.

This Personal Information is obtained in ways including [forms, by telephone, by email, via our website www.faceco.com.au.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

We collect your Personal Information for the primary purpose of providing our services to you.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Your personal information is stored in a manner that reasonable protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

BROW STYLING LOYALTY CARDS

50% off is applied for every 5th visit to brow styling services only, this includes : The Brow Sculpt & Tint, Brow Tidy, Brow Henna or Brow Lamination.

Your loyalty card is intended for the use of 1 person only.

20% OFF SKIN LAUNCH PROMO

Not exchangeable for dollar amount.

Offer is only valid for 1 appointment per person.

Not transferrable towards other services.

This offer is only valid for Skin Treatments (inc Peels, Dermapen 4, Facials) pre-paid online from the 5th of April 2022 - 19th of April 2022. Appointments can be booked at any time or date, even outside this window.

Can not be used in conjunction with any other offer.

$100 COSMETIC TATTOO VOUCHERS

This offer is only valid at our Belmore location. Not exchangeable for dollar amount.

Only valid for Cosmetic Tattoo Services including Ombre Brows, Nano Feathering, Microblading, Eyeliner & Lip Blush.

This offer is only valid for New Clients.

Not transferrable towards other services.

Can not be used in conjunction with any other offer.